Alan Weiss, a leading US management consultant, speaker and author whose blog I find both provocative and informative - which is as it should be - spoke to an association of lawyers in Australia last week:
On Friday morning, I keynoted for a legal association...... the theme of the conference was about doing things differently and refreshing the profession. I think if you want to do things differently, first you have to smile!
Good advice and if you see me, I'll make sure I am smiling.