1. Do you certify documents?
The short answer is “no”. We have found over the years that it takes far too much time for what is essentially a free service. If you need documents to be certified we would suggest that you either approach very large law firms where there are lots of solicitors which means they have spare capacity or look at other options as set out in the Government guidance:
2. Do you charge from the first contact (email/phone) or do you offer free “initial” advice?
We don’t actually charge anything until we have considered the nature of the work, given you an estimate of likely fees and set up a client relationship. That means you should always know when you are going to get charged and inevitably means that we do offer free initial advice.
3. How much do you charge?
It very much depends on the nature of the work. We can charge by the hour (currently £300 an hour plus VAT) or we can offer capped or fixed fees in which we limit the amount of time we spend. We always provide an estimate of our fees before we start work and we are professionally obliged to keep you up to date with costs as matters progress.
4. Are you regulated? How can I check?
LloydLaw LLP is regulated by the Solicitors Regulation Authority. The Law Society maintains a register of all regulated solicitors in England and Wales which can be found at https://solicitors.lawsociety.org.uk/
5. How much insurance cover do you have?
Actually no one ever asks this question, but they probably should. All regulated firms of solicitors are legally obliged to carry professional indemnity insurance which in LloydLaw’s case is limited to £3 million. Our insurance is provide by the International Insurance Company of Hannover SE.